Products We Sell:
||My Camping Mall is an online retail store offering a selection of camping, hiking, tents, sleeping bags, furniture, backpacks, boots, and kayaks.
My Camping Mall products carry a 30-day refund policy from the date of purchase unless otherwise stated. All returns must be returned in a "sellable" condition in order to receive a refund. Opened consumable products or damaged products cannot be refunded. My Camping Mall or its parent unit (H-Holdings) is not responsible for refunding the shipping costs to either originally sent or to returned products. The customer is responsible for all shipping costs.
All returns must be received at My Camping Mall at the address below or as otherwise designated on or before the 30-day money-back guarantee expires.
My Camping Mall
P. O. Box 60-8069
Orlando, FL 32860
If the customer paid for the product(s) with a credit card, a refund will be issued for 100% of the purchase price, less shipping and handling, to the credit card originally used for payment, within 30 days of the date of return.
If a customer paid for product with a bank draft or check and then returns the product, there will be a minimum of a 30-day waiting period before a refund check will be issued unless the customer provides a copy of the paid bank draft or paid check from his or her financial institution. The customer will be issued a refund check if the product(s) is received within the 30-day money back guarantee and the check or bank draft for the original purchase has cleared.
Items received after the 30-day money-back guarantee are NON-refundable
Our Privacy Statement
1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.